Remodeling FAQ for Summerville & Charleston, SC Homeowners
Straight answers about how we work.
- Licensed & insured
- 1-year workmanship warranty
- Owner on every job
Questions about a specific service
Each service page has its own questions and answers.
Common questions
How do I get started?
Call or text (843) 591-5134. You talk with Thiago, the owner. Tell him about the project, and he'll set a time to see the space.
How do you price a project?
After we see the space. The scope, the layout, the materials you choose and what we find behind walls or under floors all change the number, so we don't quote blind.
How long will my project take?
It depends on the scope and the materials. We talk timing once we've seen the space and agreed on what's included.
Do I get the scope in writing?
Yes. Before work starts, the scope is set in a written project agreement.
What does your warranty cover?
Our 1-Year Limited Workmanship Warranty covers defects caused by our workmanship for one year from completion, including labor and materials to fix them. Product defects fall under the manufacturer's warranty. Read the full terms.
Are you licensed and insured?
Yes. We're licensed and carry general liability and workers' compensation insurance.
Who will be working in my home?
Thiago runs every job and is on site checking each stage. When a project needs another trade, that work still runs through him.
Do you handle plumbing and electrical work?
Yes, as part of our bathroom and kitchen remodels, so you don't have to coordinate separate trades.
What areas do you serve?
We're based in Summerville and work across the Charleston area. See the areas we serve.
How can I pay?
We accept credit and debit cards, Zelle, checks and cash.
What are your hours?
You can call or text any day from 7 AM to 11 PM.
Do you speak Portuguese?
Yes. Thiago speaks English and Portuguese.
Have a question that is not answered here? Call and ask.
Call (843) 591-5134